[Resolved] Airtel — Disconnect my broadband connection | |||||
From Safiya begum Telangana hyderabad 500073 To Shri p. D. Sarma Appellate authority, Bharti airtel ltd. Circle office, 224, Okhla industrial area, phase iii New delhi -110 020 Fax no.[protected] Sub:- disconnection of my broad band internet connection – reg. Sir, I had requested through your customer care telephone in the jan 2017to disconnect my broad band internet connection provided by you due to i do not require the connection. I was told from your office that the connection will be disconnected within 2-3 days in april, 2017my account no. Is [protected] and telephone no. +[protected], That after i reminded you many times through mail It seems that you have not disconnected the internet connection and send a bill dated of every moth of 27 Even though we're not using the connection, Since i have not used the internet since middle jan 2017 and requested you to disconnect and your office has informed me that disconnection will be done within 2-3 days in the second week of 2017 it may not be possible for me to make any payment. You are once again requested not to send any more bills and harass me. Yours faithfully, Safiya begum Was this information helpful? | |||||
Jun 6, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Apr 28, 2017 Airtel Customer Care's response Dear Safiya, This is with reference to your post, dated 27 April 2017 . We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at [protected]@in.airtel.com Regards, KarishmaChauhan airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support May 06, 2017 Airtel Customer Care's response Dear Safiya, This is with reference to your post dated 27 April 2017 . We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response. We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively. Regards, KarishmaChauhan airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
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This Airtel are very very bad now a days because they have lost huge money and now to recover that they want to earn from somehow.
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