[Resolved]  Airtel — Disconnected my Mobile No.[protected]

Address:

Sambalpur, Odisha

My Prepaid SIM was lost somewhere having No.[protected] and I applied for another SIM with same No.All documents was submitted on 15th June.Then my mobile was activated and I used it for 15 days.Unfortunately my mobile was disconnected by Airtel Odisha without any prior notice since 31st July.I tried to inquire about the matter by dialing 121.They replied me to contact the dealer from where the SIM was purchased.I had purchased the SIM from M/S Satya Enterprises, Sambalpur, Odisha. After disconnection I rushed to the dealer and as asked I resubmitted all documents again.Today i.e. dt.3.8.14, I asked the dealer and he told me that he has submitted all my documents at Airtel Office.Till today my account balance is aboutRs220.00 and validity is upto 2030.Since four days I am mentally disturbed as my family are far away from me as well as I am in a reponsible job under State Govt.Under such circumstances, please advise me to take next step regarding this matter and also please confirm me whether there is a system of courtesy of your Company to give prior notice through SMS before disconnection or not.