[Resolved] Airtel — Disconnection of landline [protected]

kapilrupani

from Noida, Uttar Pradesh

Address:

Ghaziabad, Uttar Pradesh, 201010

I am not sure why this company make its customer hell for disconnection requests. You all are bunch of crooks. When you have to buy something or get some new service from airtel they are proactive but when you have to terminate the connection they don't even exist.

I have called the customer care 5-6 times and each time the rep picks up the call and transfer me to the 'concerned department' but then long silence, no one picks up the call even if you wait for 30 mins.

This is totally fraud. I don't know what the hell TRAI is doing.

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Mar 14, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Feb 07, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 2 February 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Akanksha Singh
airtel presence (airtel Customer, service team)
bharti airtel ltd
[protected]@in.airtel.com

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