[Resolved] Airtel — Disconnection of my no [protected] without informing or giving notice | |||||
My no [protected] was disconnected for incoming & out going with out any intimation when i called the customer care they told me it is because of my document problem, with out veryfing with me the details as it was just a old sim card replacement 10 days back, and i had submitted all the document at airtel borivali galary & my sim was working after that & suddenly they blocked my sim saying problem with documents only after when i called them, how can they stop my incoming calls also for no fault of mine, they should pay penalties for loss of business to me. Was this information helpful? | |||||
Sep 14, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Aug 10, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 9 August 2016. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively. Look forward to receiving the required details at airtel.[protected]@airtel.com Regards, Anil S. airtel presence (airtel Customer, service team) bharti airtel ltd airtel.[protected]@airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Aug 14, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 9 August 2016. We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com Regards, Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. airtel.[protected]@airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
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Sometimes it is delayed for half an hour and sometimes missed completely. ridiculous service.