[Resolved] Airtel — Disconnetion

onlythesunny

from Gurgaon, Haryana

Address:

New Delhi, Delhi, 110095

Dear sir/mam,

Myself Pradeep Kumar and my fixedline no is [protected] i am a airtel customer since 8 years but i want to decided the disconnection because of your wrong plan commitment by your agent i am really fedup of your airtel services your retention team was given me the new plan of 799 with 16 mbps and new modem on 15 january 2017 but till today the plan is not activated i was complaint many times in your customer care but they said u wait for 24 hours due to system error. Today is the 6th day of my complaint but did not taken any action against my complaint i am totally fedup of your services so please disconnect my connection as soon as possible because you are not able to giving me the best services so i decided to change my service provider for better plans and services also... Your agent have not having helping tendency..

Thanks and regards
Pradeep Kumar
[protected]
[protected]

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Mar 5, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Jan 21, 2017

Updated by onlythesunny Please respond me as soon as possible n already waiting from 1 week.

Jan 23, 2017

Updated by onlythesunny Dear sir mam

M still waiting for your reply today u have completed 72 hours but did not reply me till today...

Verified Support

Feb 01, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 20 January 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
[protected]@in.airtel.com

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