[Resolved] Airtel — Discrepancies in billing and refund of amount | |||
W. R. T to my complaint p[protected] nothing has been done now. Complaint: 1. I have billing discrepancies from last 3-4 months. 2. A new booster pack of 250 is activated which is never requested by me. Closure of same has been reported in apr but the same is continuing till now. 3. A refund of 150 in two months is been refunded saying that that is the only limit authorised to customer car rep. And rs 100 for 2 months will be refunded in next month bill. But till now nothing is actioned. 4. Wap service of 49 in jun bill is showing which is also not opted. 5. A amount of 300 is not paid by me from jun 2017 bill after debiting all this expenses. Kindly look into the matter as i have no option left to go in trai or consumer forum if this is not settled in 3-4 days. Was this information helpful? | |||
Jul 30, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Jun 25, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 21 June 2017 . We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at [protected]@in.airtel.com Regards, KarishmaChauhan airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
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