[Resolved] Airtel — Discrepancy in airtel 4g bill | |||
Dear Sir, I have concern with 4G bill received for WiFi hotspot new connection; mobile number: [protected]. Received bill Rs. 3, 319 which is very high as I used 4G only 2 days 30 min. No download was done. Current bill showing Rs 2899 + Taxes where as Rs 2899 advance rent already paid by me. I have been inform 4 gb is free for 4 months and only tax amount need to pay. When I informed same to customer support executive, response is not convincing and asked me to visit showroom from where device is purchased. Data usage also not correct. No transparency in what showroom person said and customer care answered to billing concern query. I request some senior Airtel person to solve issue asap. Thanks, Kiran Palkar [protected] Was this information helpful? | |||
Aug 13, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support May 15, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 15 May 2016. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at airtel.[protected]@airtel.com Regards Akanksha Singh airtelpresence (airtel customer service team) bharti airtel ltd airtel.[protected]@airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
 2 Comments | |||
Comments
Bill generate on 8 of 9 day of month but they deliver to my home near due date ie. On 21 to 24 day. Trai have to create rule on this bills should deliver with in 24 hour to their customers home
Reply
My number is [protected]..i ported in from bsnl to airtel 2 months back..airtel given me 3 months 30p/min as a mnp offer on march 2.but they changed tariff plan suddenly without intimation sms.Even their help center not responding behaving as if they r helpless.worst response.
Regards
Basavaraj
Bangalore
Regards
Basavaraj
Bangalore
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