[Resolved] Airtel — Discrepancy in my mobile ([protected]) bill. | |||
This is furtherance to my following mails chain to Airtel regarding bill discrepancy. There has not been any solution to the issue however my outgoing calls are barred which is causing additional inconvenience, harassment, and loses to me. Kindly look into the issue, Sharada Prasad [protected] ///////////////////////////////////// From: sharada prasad ([protected]@hotmail.com) Sent: 06 October 2014 16:30PM To: appellate.[protected]@in.airtel.com (appellate.[protected]@in.airtel.com); appellate.[protected]@in.airtel.com (appellate.[protected]@in.airtel.com) Dear Mr. Ronit, Thank you for the mail. However, I respectfully disagree with the following resolution regarding the bill discrepancy in my 07-AUG-2014 bill. I again reiterate that I can not pay any data usage charges on this number because this number is used only for mobile calls. Lastly, I am feeling harassed because of the mails and alerts from airtel, moreover my number porting request has been rejected all these all against the law of India. Please let me know my legitimate mobile call usage charges I will pay it happily. I can not pay any thing which is illegitimate. Best Regards, Sharada Prasad ////////////////////////////////////////////// From: sharada prasad ([protected]@hotmail.com) Sent: 17 September 2014 13:11PM To: appellate.[protected]@in.airtel.com (appellate.[protected]@in.airtel.com) Hi, This is furtherance to my mail dated 16/8/2014 below, my plan is for Rs. 249/m and my monthly bill averages between Rs 400 to Rs. 700 per month. I did not request any other services yet I have got this shocking bill, Further I have made several calls to Airtel regarding this but all in vain, as this number is for calls I do not use it for internet because I have a WiFi connection (7GB for Rs. 650 in a month) with me. So I can not pay for any data usage on airtel number because I have never requested for that. Kindly look into the bill and correct it, regards, sharada prasad ////////////////////////////////////////////////////////////////////////////////...⇄ From: sharada prasad ([protected]@hotmail.com) Sent: 16 August 2014 10:23AM To: [protected]@in.airtel.com ([protected]@in.airtel.com) Cc: [protected]@in.airtel.com ([protected]@in.airtel.com) Hi, My plan is for Rs. 249/m and my monthly bill averages between Rs 400 to Rs. 700 per month. I did not request any other services yet I have got this shocking bill, Kindly look into the bill and correct it. regards, sharada prasad Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
Dear Ms. Prasad,
This is with reference to your post dated 28 Oct. 2014. We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com
Regards,
Saurav Ahlawat
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
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This is with reference to your post dated 28 Oct. 2014. We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com
Regards,
Saurav Ahlawat
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
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This is with reference to your post dated 28 Oct. 2014. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtel.[protected]@airtel.com
Regards
Saurav Ahlawat
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com
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