Airtel — Discriminatory Practices

They have compelled us to lodge the complain because of their discrimination, Iam resident of Akurdi, Pune Maharashtra Pincode: 411035
i have complied with all the requirements like No Objection Certificate etc. to be able to have Airtel Xtreme Fiber Internet services to be installed at home.
But they are saying we are currently not providing services in your locality but the thing is in exactly 2 mins walking distance there's another apartment where their (Airtel's) Services are feasible. so iam extremely disappointed on the fact that even though residing in the same locality in one apartment their same services are feasible and not the other.
Why these double standards.