Airtel — disgusting network & customer service

Address:

Neera Bai Niwas, Thakurli (east), Thane, Maharashtra, 421201

Dear team,

Vimala bhaskar pillai, airtel mobile no: [protected], postpaid with monthly rental rs. 399/-
I dont get proper network at my office or while travelling or even sometimes at home. I am facing literally poor network, most of the times the network bar shoes full blank them how will i be able to call or use my data if there is no network.

I am frustrated for months that even for a call i have to run out of my cabin, i am not able to use data wisely or send any email as the network is really very disgusting.

Every time customer care agent says the same thing that a new tower will come up soon in the region but i am suffering for months even after paying my bills properly.

You guys claim for best online video watching facility and all that stuff first at least take care of the basic network issue and understand without network one cannot do any damn thing like calling or messaging or mailing or internet surfing or wifi nothing is possible.

Today only i called 121 and your customer care people dont even understand that i say i dont get network still they ask are you facing issue in calling or in data usage. On the top of that they shared me a link to register my complaint but again i could not open the same due to your poor and worst network.