Airtel — dish tv customer care behaviour and delay in service

Address:

New Delhi, Delhi, 110015

I am having atwo connections of Airtel dth connection which is 10 yrs old approx every year I do a recharge of 3k but after trai regulation I am calling Airtel dth customer care to split my both ids so that I can make my own plan do recharge according for the same I have called customer care so many times but till date the issue nt resolved every time they say that senior is nt available and we will arrange call back bt nothning happened when there seniors available they told we have put mail for same it will be done continuously from last 20 days I m calling them up to see the World Cup matches for splitting and generating of ids but they all are misbehaving and simply disconnect the phone. It’s really a pathetic service when I told him that I will put a complaint in consumer court they simply said do whatever u want to do really nt understand what to do with that connection

My customer id is [protected]
And my phone number is [protected]
Dharmender grover

Hope u will help me to resolve the same asap thanks