Airtel Dish TV — Id - [protected] | 240 monthaly plan expire before 4 days [|bal|ref18171342|]

Address:

Bhopal, Madhya Pradesh

I have been using the Airtel Digital TV connection from a long time with ID: [protected] with a plan of Rs. 240 per month. I recharged with Rs.240 (Monthaly Pack) on 4-July-15 and this should expire on 3-Aug-15 (There was no suspension of account) But I am surprise when I am getting Low balance messages from 26-June-15 and it says Recharge will expire in 5 Days on 31-June-15 (It should be 3rd Aug 15). 'WHERE ARE REMAINING 4 DAYS ????' I never subscribed/Added for New Channel or any paid service and If they says Yes than provide me the proof. It seems like cheating with customers. When Called on Customer Care- [protected] (Time: 5:45) after connecting call i choose option #9 for Talking with Customer Care Executiive but after holding of 5 Min they dissconected the call and i was charged Rs. 5 with no result. Now after 5 days of my complaint they replied we chanrged Rs. 50 for suspension of account but why i will pay Rs. 50 when i was recharged before due dat i am having all the proof of recharge in my mobile and bank statement (Net Banking).

I want next recharge date to be corrected from Airtel Digital TV consumer support under customer satisfaction. Please correct the next recharge date.

Sincerely,
Ajay Upadhyay