[Resolved] Airtel Dish TV — non-functional dish (Consumer ID No. [protected]) | |||
kindly note, Due to non-functioning of our digital network a complaint was launched by us and a service engineer named Sheikh (mob no. [protected]) came to our place. He made us buy an entire new dish and LMB and charged Rs.1200/- for the same. The network started working thereafter. However soon the dish was non-functional again and we called him up. He came but said he couldn't track the problem and asked us to make a new complaint. A fresh complaint was made (Ref. no.[protected] . This time a new service engineer named Taufiq (mob no. [protected]) came and claimed that neither the LMB was new nor was there any requirement for the new dish . Also, according to him some screw had been taken away. He charged us with Rs. 150/- as his visit. Presently we have a totally dismantled dish with an old LMB, a complaint for which I launched. Please take a quick and immediate action for the same. Kindly note the following mob nos. you may need to contact us : [protected]/ [protected]/ [protected] Was this information helpful? | |||
Feb 2, 2017 Complaint marked as Resolved Verified Support Oct 29, 2013 Airtel Customer Care's response Namaste Ms. Bisht, This is with reference to your post dated 24 October 2013. We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com Regards, Saurav Ahlawat Airtel Presence (Airtel Customer Service Team) Bharti Airtel Ltd airtel.[protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33 | |||
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This is with reference to your post dated 24 October 2013. We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.
You can also get in touch with us at airtel.[protected]@in.airtel.com
Regards,
Rakesh Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com
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