[Resolved] Airtel Dish TV — Plan automatically change | |||
Hello I'm Umesh Chander my airtel customer ID [protected] i dont recharge my airtel dish tv for last 3 months, airtel dish tv is suspended due to no recharges. i call to airtel and talk about to offers on dated 08 july, 2016, then they call me company will call you very soon and after 2 hours 16:00, i got a call from airtel number is +[protected], In other side lady is taking to me and says i call from airtel and says 6+6 months offer is available on worth 1465rs (Mega Plan) i says okay i recharges today evening n tomorrow, she says no if you recharges after 18:00 o'clock offer not works, if you need this offer you need to recharges now or tomorrow before 12:00 o'clock. i says okay i recharges now then i recharges 1465rs fror my airtel dish tv mega plan. after recharges tv is running and after few hours 09 july, 2016 time around 22:00 o'clock plan automatically change to Mega Plan to Value Plan. immediately i call again to airtel and they says i change my plan himself, but it is a totally wrong. Airtel Company changes my plan automatically. Please help me what i shold to do? My contact Number is [protected] email - [protected]@yahoo.com Was this information helpful? | |||
Sep 1, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Aug 01, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 10 July 2016. We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com Regards, Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. airtel.[protected]@airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
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