Address: | Bangalore, Karnataka |
Consider this mail to be high end ESCALATION as this is been an ongoing issue since 5
months now.
I am getting really disturbed by such mailers, despite me reminding not
to send me mails to my official email ID this is continued on a daily basis
now.
I was told to contact Mr. Vijay Prasadh-[protected] which I
did twice, however he informed that he will get back to me which yet to happen.
Also I was told that there are no records from you that I have made 2
payments each of 500 in the month of August.
1st Aug 2014: 500
14th Aug 2014: 500
Also sent the Bank statement and the confirmation mailers of payment, of
which I did not receive any confirmation, again I got the below mail of huge amount
of 3803.7.
Is this a Game going on every time?
My connections is deactivated since 9th Sep as per your
records, however as per me facility was not there since end of Aug itself.
If I do not get a resolution or a call today on [protected], then I will
have to lodge a formal complaint on this as this is a Harassment being made by
you. Was this information helpful? |
This is with reference to your post dated 07 Nov. 2014. We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.
You can also get in touch with us at airtel.[protected]@airtel.com
Regards,
Sandeep Kumar
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com
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