Airtel — dnd complaints close with remarks that activate dnd however dnd is active. service request no[protected]

Sanjay ga

from Delhi, Delhi

Address:

560048

I complained multiple times as per the process and got the service request number. All these service request are closed with a comment that dnd is not active and do it with this procedure. When i checked, i found it is fully registered for the last 1 year. Helpdesk just make customer fool by saying"don't worry, we will take care" and do nothing. I am told that we are sending the complain to backoffice but nothing change.
Do you do anything for dnd complains or just waste customer's time?

Regards
Sanjay garg

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Comments

Manish Kumar Singatiya

from Mumbai, Maharashtra

Dear Sir,
I am Manish Kumar Kumawat. I am using Airtel 4G and their big speed problem. I am don't use my mobile data.
So, solve this problem as soon possible.Now I am using Jio 4G .
Thank you

Pratiksha madan nikam

from Pune, Maharashtra

Please close my airtel payment bank account and also unlink my adhar with airtel payment bank account.

Nicanor David

from Mumbai, Maharashtra

Service is so poor. There is network related issues all year round in this dabolim Goa area. Being the airport area. Really sad. Most of the people will switch the provider. After paying for 4g network, we don't even get 2 G. Really cheating people.