Airtel — Do not get 4g service in my airtel 4G dongle for last 1 month

Address:Kolkata, West Bengal

I am a postpaid customer of Airtel 4g 5Gb data plan since 2013. From 15th August 2015 i did not get 4g service through my dongle. I register a complaint for 4 times through airtel customer care number but i am facing the problem till now. They did not do anything for this. I am facing problem for 1 month. Every time when i call to customer care they generate a complaint no and told within 3-4 days the problem is resolved. But nothing happens since last 1 month.
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Dear Mr. Seth,

This is with reference to your post dated 13th September 2015. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
Look forward to receiving the required details at airtel.[protected]@airtel.com
Regards,
Umesh Arora
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
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Dear Mr. Seth,

This is with reference to your post dated 13 Sep 2015.

We were waiting to receive your contact details to enable us to address your concern.

Since we have not heard back from you, we trust your issue has been resolved.

If you require further information / assistance, please write to us at airtel.[protected]@airtel.com

Regards
Sadhu Charan
Airtel.presence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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