[Resolved] Airtel — do not provide hotspot connection to non-local people | |||
I want to take a new airtel hotspot connection. But i am not able to get it from airtel stores. Since i am from a different state and currently staying in chennai and i don't have any local address proof in my name, they are not providing me the connection. Can't it be provided with permanent address proof like aadhar etc? I am struggling from last one month and not able get the connection. Also i tried to buy online from airtel site and they said local address is mandatory. In this era of globalisation, i don't know why they are playing these stupid game. At least now days they can use aadhar as base and process accordingly. Was this information helpful? | |||
Sep 3, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Jul 23, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 23 July 2017 . We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at [protected]@in.airtel.com Regards, KarishmaChauhan airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Jul 27, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 23 July 2017 .. We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at [protected]@in.airtel.com Regards, Rakesh Kumar airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
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