Airtel — Document request for Prepaid mobile continues even after submitting documents | |||
I am an airtel prepaid customer since last 10 years (no. [protected]). On Saturday 23rd Nov 2013 I submitted my documents once again after i recd an auto call to submit my documents. I submitted my documents at Airtel Gallery in Sandhu Garden Chembur, Munbail. I have the acknowlegement receipt for the same. I was informed by airtel that my mobile connection will continue and as the document request was ful filled. However today on Nov 30th 2013 I again recd an auto call to submit my documents. Please stop harrassing loyal customers who have been with you for 10 years even though they are on Prepaid. Last year i had similar issues and my calls were blocked and i had complaint on this site. This year again if no action is taken and if my connection has any issues I will make sure i port my number to other service provider. If you want to retain a 10 yr long customer please make your processes efficient enough.. An un-fortunate customer of airtel.. Was this information helpful? | |||
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This is with reference to your post dated 30 November 2013. We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com
Regards,
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com
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