[Resolved] Airtel — Dongle usage No [protected] | |||
Reg : complaint - dongle usage I am using airtel 3g dongle 10gb plan. my internet speed has been decreased so I contact customer care. But they are telling that my 10 GB usage quota is completed. I have not used 10 GB in 5days from 11-08-14 to 15-08-14. I have attached my screen shot for that five days what I have used from dongle. For checking the net usage and speed I have reset usage information on 11-08-14. As it is my bill cycle date. I have the clear and correct information of my usage please clarify it. If I have used 10gb usage please send me the data details immediately. In customer care they are not giving the data details before the bill cycle date. So please don't repeat the same from your side. I need my data details immediately. And clear my usage speed immediately. My contact number is [protected] Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. | |||
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This is with reference to your post dated 17 Aug. 2014. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at airtel.[protected]@in.airtel.com
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Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com
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