[Resolved]  Airtel — don't need airtel postpaid connection

Address:600056

Hi,

This is rajalakshmi. I have airtel postpaid connection and my number is [protected]. My plan is rs.399/-. Only 2 months before i take this postpaid connection. Last month bill is 399 + gst 60 = 460. But this month 26-jun-2017 to 25-jul-2017 my bill amount is 1060. What is this why i pay 1060. My plan is only 399. Now i don't pay 1060. Pls remove my postpaid connection for this number [protected].

Regards,
Rajalakshmi
[protected]
Was this information helpful?
No (0)
Yes (0)
Sep 18, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Jul 30, 2017
Airtel Customer Care's response
Dear Rajalakshmi,

This is with reference to your post, dated 30 July 2017.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Verified Support
Aug 02, 2017
Airtel Customer Care's response
Dear Rajalakshmi,

This is with reference to your post, dated 30 July 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54499
    Pending
    0
    Resolved
    21958
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information