[Resolved] Airtel — Don't provide proper information about plans | |||
Hello i recharged 399 in my airtel prepaid number in which airtel told me that u will get unlimited calls and 70gb internet for 70 days but internet stop working after 30 days.. Now customer care told that that plan will have only handset which is purchase after 19 apr 2017. Which information never told to me and dont have any condition link in the message which i received.. Thats is too pathatic for airtel type company. Was this information helpful? | |||
Jul 30, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Jun 25, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 25 June 2017 . We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at [protected]@in.airtel.com Regards, KarishmaChauhan airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Jun 29, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 25 June 2017. We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively. Regards, Rakesh Kumar airtel presence (airtel Customer service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
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