Airtel — double charges for international roaming in my postpaid number [protected]

Website:

www.airtel.com

I have received my latest bill of rs. 4009 (Previous also of same amount) for my airtel post paid mobile no. [protected] in which one time roaming charges have been deducted again from my bill. I had taken international roaming for 10 days during my visit to us from 1st to 10th august 2018. I took return flight from there on 11th and very much remember not using phone on 11th. However somehow the bill shows one call in the morning o[censored]s time, and as per your customer care person at 121 the international roaming of rs. 2999 plus taxes have been deducted for that. I would definitely like to contest it as i am sure i did not use it on 11th aug. And it is very unfair to charge such a heavy amount for one call even if it would have been made.

Please get my bill corrected at an earliest. Else i will have no option than to discontinue my connection from airtel.

Thanks

Suresh chandra srivastava

House no 614 iit kanpur

Mobile no [protected]