Airtel — double recharges

Address:

Kolkata, West Bengal

On 26/11/19, i recharged twice by mistake on my mob. No. [protected] by rs. 129 & rs. 448 for 28 days & 82days respectively. On27/11/19, one exe. Of customer care namely piya lnformed that i get the benefit all money as per pack but today another exe. Mousumi & sr. Exe. Told that rs. 129 will be forfeited. I"m requesting you kindly look into the matter & extend my validity period for rs. 129, thanks.