[Resolved] Airtel — dth ala-carte channels selection problem | |||
As per TRAI's new rules for DTH Channel selection not given by Airtel. I already suffering from that last fifteen days i can't select channels from MyAirtel App and Airtel.in . I select channels two times from channel number 998 and sent qr code message to airtel. But all-time channel selection changed and show only which system choose automatically. Customer care representative doesn't support and not give a accurate solutions. I have already balance approx Rs.12000/- And I have three set top box in a home. Airtel has no proper solution for my problems (to create your own pack) for three box. Airtel compulsory give us Airtel Packs to choose channels pack. ALA-CARTE NOT WORKING ERRORS OCCURRED Was this information helpful? | |||
Mar 2, 2019 Complaint marked as Resolved Today one hour before my problem solved for all connections by senior customer care representative - Soloman.
Solution by giving all channel list for individual set top box through orally on phone call @ 08044448080.
Too much difficult to make own pack through call. Airtel customer support has been notified about the posted complaint. | |||
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