[Resolved]  Airtel — dth base pack change without any call/notification

Address:New Delhi, Delhi, 110059
Website:Myairtel.in(Change base Pack not working)

Respected sir/madam,
We have a airtel dth id [protected] and in november and december month i recharged with rs 290 and have not called any one to airtel regarding base pack changes now when i see my account on dth and my airtel.in site and tv, i see my base pack which was originally of rs. 220 around has been changed on its own by this cheating company airtel ltd. As my sports pack1 please provide me refund of the excess amount charged by such fraudsters, i am also looking forward to end up my three mobile no. Currently in use in my family with airtel as i think slowly they will suck up my balance from them as well
I have tried calling their customer care 5 times today but when i select dth option change pack they say please select a key and also on their official site i cant open the said page of changing base pack as you can see in attached photo

Never ever cheat with your oldest customers note this cheater company
+1 photos
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Dec 20, 2018
Complaint marked as Resolved 
Finally after 20 tries with customer care no. Finally my pack is changed
Airtel customer support has been notified about the posted complaint.
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