Airtel — dth complaints not being attended to by airtel

Address:

Indore, Madhya Pradesh, 453441

I am owner of airtel dth since 31 aug 15.
In last 2 years, the set top box has already been changed twice.
Last time it took almost one month and finally complaint on this forum that the complaint was addressed.
Recently, i have lodged complaint on 03 sep 17 vide complaint no 65025547.
On 04 sep 17, technician mr rajesh came to my house but could not resolve the issue. He told me to speak to his senior mr verma (I do not know as to what would i do on calling his senior). He also told me that he would return on 05 sep 17 but he did not.
Not withstanding, i tried calling mr verma but there was no response from him. Mr verma, senior supervisior had no courtsy of calling back.
I called up mr rajesh. He told me that he would call back in half an hour.
But he did not call back.
I registered a second complaint on 06 sep 17 vide no 65146305.
I got a call from airtel that the complaint would be resolved by 1700h. But no one came to attend the complaint.
I lodged an online complaint on 07 sep 17 vide no dt[protected].
I got a call on 08 sep 17 again assuring that the complaint would be resolved by 1700 h but was not done.
To my surprise, when i checked the status of online complaint, to my surprise, the status being shown as closed.
The way airtel functions, only god save the customers.
Giving complaint numbers again:-

65025547 dated 03 sep 17
65146305 dated 06 sep 17
Dt[protected] dated 07 sep 17