[Resolved]  Airtel — DTH Connection fraud

Address:	560043
Website:	www.airtel.in

Please dont consider taking Airtel DTH Connection. The Customer care response is very rude. My DTH Customer ID is [protected]. Initially i have raised a enquiry request on 28th Sep for new aitel DTH connection through airtel website. Aitel customer care guys called me and told the plan of 5500 per annum (South and Mega38 HD 12M KAR COD) took my address and told their dealer will contact me. On 30th I have got a new connection and i have paid 5500 for 1 year plan. When i have called the person who took the money for activation he told that the plan got changed and i need to pay another 1500. I said i am not intrested and need my money back. They said to contact customer care. Airtel Customer care guys didnt respond properly and they said i didnt pay amount directly to airtel and to collect it from dealer. I am not aware of the dealer as airtel has send them to me. He's not responding properly. Still now i didnt get any refund and not sure i will get that amount back. Even contacted the airtel escalation desk but no response.

Please opt for any other services except airtel as even the explination of plan details and charge is different