Airtel — dth digital tv

Address:

Ammar Wasal, 33/124 G, BEHIND OLD RTO CAMPUS PRATAP PURA, Agra, Uttar Pradesh, 282001

This is to inform you that following happened with me:

I took airtel connection paying 3500 in oct 2018complet
I have been promised that i have been offerred with hd box and hd plans for 1 year that later became 360 days
Suddenly the second day i have been told that some wrong pack my mistake from dealer / airtel got activated due to which non of hd pack was working
Again some activation happened you can check my account activations
Also in your mail of account history you can filter putting my mail stating for the over charging concern
Suddenly i got a call from airtel stating i have been over charged hence reversing extra amount and hd channels have been activated and for one year nothing shall be payed.

I have payed installation charges etc, but never ever airte gave any reciept to me at agra

Since trai mandated chose of channel hence from airtel nothing came but from my side i initiated mail to company
I have been told by airtel team that approx 2100 shall be refund i was not shocked as i payed 3500 hence after 5 months o[censored]sage this could have been accepted as airtel never gives any receipt.

Yesterday mr. Manav said that old 483 of mine and 600 after choosing channel shave been refunded to me.

My questions:

If i was having hd channels for one year by paying 3500. And when today i just choose 5 to 6 hd channels how come such gap of money refund can happen.

I have been badly cheated by airtel, mr. Manav needs receipt of 3500 only after that he can do. There is big fraud which is happened with me in terms of mis commitment.