Airtel — dth false charges

Address:

Mumbai City, Maharashtra, 400078

Hi
My customer id is [protected].
I had recharge my dth account on 27th september 2017 with 180 rs, for 99 my plan+36 regional marathi+30nick+15 maintainance charge (?).
Again on 29th september i got msg ur plan gas been changed and you need to pay more 66 rd+30rs maintaining cost.
This is very bad this is happening twice with me.
On phone no one replies.
They just keep on saying i can't hear you or disconnect or falsely charges new amount.
Kindly give valid explanation.
This is disgusting and left us feeling airtel bharti is not worth this money and must go for some other provider.