[Resolved]  Airtel DTH — No proper service and need to take action on service engineer

Address:

Kanchipuram, Tamil Nadu

My Customer ID: [protected], Registered mob no: [protected] Complaint Ref Nos: 35505170, 35535658, 35550987, 35602249, 35618272, 35641062, 35648898, 35660222, 35722587, 35732413 Dear Sir, I complained for audio problem in set-top box on[protected].45. It has been more than two weeks till now[protected] and my problem is still not solved. It is very simple that, set-top box to be replaced from airtel end and so far no response from service engineer. I need to mention that the behaviour of service engineer is very bad as he is only service engineer available at my place. You can look at above complaint ref nos. for further validation where the mistake is from. Very poor service from airtel and no action taken against on the service engineer for not doing his work. He also taken my set-top box remote and not returned back. All above complaint ref nos were closed by service engineer stating no body at my home, problem with my TV, dish etc. But actual case is only problem with set-top box. Set-top box was working fine (only audio not coming) before service engineer taking it from my home and when he return back on[protected], it is even not switching on. Really fed up with the service and thats why i am here to complaint against airtel dth. Need some solution being a valuable customer of airtel. please do the needful. Regards Chezhiyan