Airtel DTH — Online account

Address:Bangalore, Karnataka

Airtel DTH online account never works. Always shows "Sorry we are unable to process your request due to technical problem, Please try again later." for the past 1 year. If we try to call the callcenter nobody picks up the call. They play irritating song all the time. Airtel purposely made their website this way because they don't want you managing your account by yourself. Because you may try to save money. They want to steal from you as much as possible. The online account and call center features are provided just to attract new customers. People buy Airtel DTH thinking that they can manage their TV channel through the online facility. Once you are in Airtel will show its real face to you. An Airtel DTH sufferer
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Dear Cutomer,

This is with reference to your post dated 16 January 2014. We were waiting to receive your contact details to enable us to address your concern. Since we have not heard back from you, we trust your issue has been resolved.
If you require further information / assistance, please write to us at airtel.[protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com
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