Airtel — DTH Plan Change - [protected]

Address:

Wakad Pune

I had taken Airtel DTH connect on 6th February 2023 and by default i was given a package for 6 months without providing details. My RTN is [protected]. I wanted to change the package and called Airtel multiple times to get it changed and i was told because i have taken the package so i can only change it after 1 month. I had raised disconnection request at that time but i was told that i would be able to change the package after a month so dont disconnect. I kept the connection. Now I called up Airtel again today after one month and now i am being told that I cant change the package for 6 months and any information given to me earlier was incorrect that i can change the package after a month.
I would like to get the refund for entire duration and disconnect my DTH connection I dont want to deal with such a fraud company.