Airtel - DTH — recharge date early

Address:

Vadodara, Gujarat

Dear Sir, I m Mr.Nirmal Shah and having customer id no.[protected] of airtel-dth. further i have recharged on 21st oct.2014 for 6 month + 15 days extra with rs.1555/- and now they siad that it is expired on 7th may, 2015 but as there was a provision that if you go out of station for week or month than in that case we can put it on hold or safe guard and for that they charged rs.30 and same way i have done it on 29th oct.to 4th nov.2014 due to visit of rajasthan with family and it is done accordingly but today they said that there was no call from me for stoping the same now we donot have any proof of the same. so please help me in this and i think it will expire on 10th may, 2014 instead of 7th may, 2015.