Airtel — DTH service recharge related | |
Dear Sirs,
I am using airtel dth 2 connections @ 2 different location, but due to unavoidable situation I cant use 1 of the connections so I have not recharged the same. But this airtel guys call me frequently to recharge, they also threaten me to take action in case if you not recharge or surrender.
One of the guy also misguided me to recharge of amnt 210/- and you connection will be active for 6 months and no call from airtel during that period.
So I have done the same but then after a month the call flow begins actually they get recharged it for 1 month according to my plan without any use.
Even I dont know that settop box is airtel property bcoz during purchase they have not informed it and they have charged me for settop box while purchase.
Now kindly suggest the way what should I do. Was this information helpful? | |
Airtel customer support has been notified about the posted complaint. | |
2 Comments | |
Comments
Dear Shailesh,
This is with reference to your post dated 14 December 2015. We were waiting to receive your contact details to enable us to address your concern. Since we have not heard back from you, we trust your issue has been resolved.
If you require further information / assistance, please write to us at airtel.[protected]@airtel.com
Regards
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
This is with reference to your post dated 14 December 2015. We were waiting to receive your contact details to enable us to address your concern. Since we have not heard back from you, we trust your issue has been resolved.
If you require further information / assistance, please write to us at airtel.[protected]@airtel.com
Regards
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
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This is with reference to your post dated 14 December 2015. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
Look forward to receiving the required details at airtel.[protected]@airtel.com
Regards,
Umesh Arora
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
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