[Resolved] Airtel — Dth set top change connection resume | |||||
My DTH Set top box got damaged so I had to get it replaced, after getting the box replaced on 22nd of September. I was said the connection will resume after few hours but it did not. I again talked to the customer support and was assured that my connection will be resumed with complaint number:55276402 till night yet it did not, then at night I again tried contacting customer support when again I was promised that my connection will be resumed till next morning 1p.m, i.e 23rd September 1p.m, still after that my connection did not resume and again I was promised my connection will be resumed till 5p.m same day but it did not, and now I have been said that they can do nothing but I can only wait for same answer the next day! P.S: Complaint Number is 55276402. Was this information helpful? | |||||
Oct 27, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Sep 24, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 23 September 2016. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at [protected]@in.airtel.com Regards, Anil S. airtel presence (airtel Customer, service team) bharti airtel ltd [protected]@in.airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Sep 26, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 23 September 2016. We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com Regards, Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. airtel.[protected]@airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
Add a Comment | |||||
42%
Complaints
54499
Pending
0
Resolved
21958
View all 54499 Airtel reviews & complaints
+91 96 6339 5551
+91 11 4266 6500 [Head Office]
+91 11 4666 6100 [Head Office]
20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
View all Airtel contact information
Post your Comment