[Resolved]  Airtel — DTH Setup Issue

Address:144022

Hi I am airtel user and my number is [protected]. I am using Airtel DTH and i was suffering with the airtel services. basically from previous 4 to 5 months i was out of town and i got so many calls from airtel for only one reason and the reason is when you setup you DTH or when you Recharge your DTH in fact they are giving me alot of offers on my connection but when i was come at home and want to setup my connection and they are asking me at evening (we are Only coming right Now otherwise after 6 O'clock we are watching Match and we are not coming after 6 O'clock.) Means they not taking a responsibility of customer, Means Customer is waiting From the morning to leave our Important works and after a whole day waiting we are going to to some other work then the executive was calling us and asking we are Only coming right now Otherwise after 6 O'clock the Match Has been started and we are not able to come WHAT RUBBISH...

Please tell me which type of this company, there executives are getting salary for watching match it meant Customer is not IMPORTANT for you so why u open your company and giving a commitment on behalf of this type of service.

Bhai Yaa to kam hota hai yaa Nakhre hote hen agar Nakhre karne hen to ghar Baith ke Kiye jate hen yu Office mein aake customers ka dimag Khraab Mat Kiya Kro...

Regards
Gagandeep Singh
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Aug 16, 2016
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Mar 30, 2016
Airtel Customer Care's response
Dear Mr. Singh,

This is with reference to your post dated 29 March 2016.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com


Regards
Akanksha Singh
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
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