[Resolved] Airtel — Due to wrong information in night store | |||
Dear sir while am using night store in Airtel *129# I selected 2nd option tht is "night store" in thr I selected 3rd option which I screen shot given below 1Gb 3g data for night, wn I recharged thy applied me different plan which I won't so plz suggest me to get my money back. While I cald to customer care thy told we don't hav permit to execute that plan while online recharge, then wy thy giving misguided in *129# 2 3 Thank you for contacting us.Hope the concern related to your airtel mobile no #######443 has been resolved to your satisfaction.Your Ref.no.is CEXCL[protected] registered on 19-jun-2016 07:43 Was this information helpful? | |||
Aug 10, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Jun 19, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 19 June 2016. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively. Look forward to receiving the required details at airtel.[protected]@airtel.com Regards, Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. airtel.[protected]@airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Jun 21, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 19 June 2016. We were waiting to receive your contact details to enable us to address your concern. Since we have not heard back from you, we trust your issue has been resolved. If you require further information / assistance, please write to us at airtel.[protected]@airtel.com Regards Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. airtel.[protected]@airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
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