Airtel — Duping the customer

Website:Airtel.in

My issue is not resolved and still my complaints are closed.
The issue is pending for more than 10 months.
They are already lagging in technical problem but still they are doing malpractices too.
Whenever i ask a reason for all the malpractices and negligience, i simply get nonsense in revert or mostly ignored
The dth team is simply duping me for the past 11 months.
Every DEMAND of them was taken up by me but still the issue is not resolved.
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Airtel customer support has been notified about the posted complaint.
Verified Support
Feb 11, 2017
Airtel Customer Care's response
Dear Customer,

This is with reference to your post, dated 11 February 2017.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
Akanksha Singh
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Feb 19, 2017
Updated by Anuj Thareja
This is to inform you that i have not recieved any call from airtel presence regarding the issue.
Also i would like to know the email id of your complaint escalation department
Verified Support
Feb 20, 2017
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 11 February 2017.

We tried calling you multiple times to get additional details to enable us to address your concern.
However, there was no response.
We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

Regards,
Akanksha Singh
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
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