[Resolved] Airtel — Emails for a non existing account

[Resolved] Airtel — Emails for a non existing account

D deemaa Apr 7, 2017

On 4th April I received the following email... Dear Customer, This is with reference to your email expressing concern on receipt of alerts/ebill for your Airtel dongle number [protected]. I regret the inconvenience you have experienced. I have made the necessary changes in our system to ensure that the issue does not occur in future. Please do let us know if you experience any such issues in future. I appreciate your efforts in letting us know on the issue. Best Regards Shamseena V Service Specialist airtel business Today I received another email... Dear Customer, Greetings from Airtel! You have consumed 90% of the data usage limit on your Airtel Device [protected]. Data Consumed 9223.54 MB out of 10240.00 MB. Post 100% usage, speed will be revised as per your data plan for the current bill cycle which is till[protected]. Click www.airtel.in/preonpost & recharge to get additional data. For info on more data plans, please contact your company coordinator. Now manage your account online with myAirtel app. To download, click www.airtel.in/5/du Warm Regards, Airtel - India's First Open Network Check your network coverage anytime, anywhere. Visit airtel.in/opennetwork WHY DO I KEPP GETTING THESE EMAILS...????? Was this information helpful? No (0) Yes (0)
May 24, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Apr 07, 2017 Updated by deemaa STOP SENDING ME EMAILS...!!!1 Verified Support Apr 18, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 7 April 2017. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at [protected]@in.airtel.com Regards, Rakesh Kumar airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Apr 21, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 7 April 2017. We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively. Regards, Rakesh Kumar airtel presence (airtel Customer service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd
Add a Comment	Share
Submit Close