[Resolved] Airtel — Endless delay in transferring broadband connection within city | |||
I requested for transfer of my broadband connection on 26-Nov-2016 and I was told, it will be done in 5 days. But its been 10 days now, and nothing happened yet. I tried to reach out the customer support regarding this. But they always say that it is getting delayed, due to technical problems, and say that it will be resolved on the same day. Can somebody help me with this. I don't want to go for a different connection. My connection No: [protected] and complaint reference No: 75804818 Was this information helpful? | |||
Jan 23, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Dec 06, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 6 December 2016. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at airtel.[protected]@airtel.com Regards Akanksha Singh airtelpresence (airtel customer service team) bharti airtel ltd [protected]@in.airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Dec 09, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 6 December 2016. We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response. We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at [protected]@in.airtel.com Look forward to hearing from you. Regards Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. [protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
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