Airtel — Erratic charges and looting my money

Address:

East Godavari, Andhra Pradesh

Now and then Airtel keeps charging its innocent customers hapazardly, and deduct high amounts from customer balances. May be it is their strategy to loot innocent customers. I recharged for special discounted tariff with Rs.98/- each to my Airtel Numbers [protected] & [protected] on 18/01/2015. Today for my local call to another Airtel number [protected] at 8.57 am for 19 minutes and odd, deducted /charged Rs.19.24, and second call to Airtel No.[protected] at 9.48 am for 7 minutes deducted Rs.8.57, which are abnormal. When I checked with *121*13#, it is showing that Rs.1.02 per minute call charges scheme is operative on our numbers. If it is technical error, request them to reverse the charges immediately and take necessary care not to loot customers this way. Thanking you, Karunkumar K [protected]