[Resolved]  Airtel — Error code 6 mystery

Address:Bangalore, Karnataka, 560075

Airtel DTH is the worst service I ever used in my life.They have utter disregard for the customers.I have registered a complaint one week back and called the customer care 4 or 5 times and what they do is raise a complaint each time and say it will be resolved in 24 hours .The funniest thing is when ever I call them, after 24 hours still having this issue(Error code 6 even after recharge) the customer center executive says the previous complaint case is closed(NOT RESOLVED the issue) and they are raising a new complaint number.I dont know what to say.To make things even worst they are reducing my account balance everyday(RS 12 per Day).This company still exists because it is in India.Now we all know the consequence of these kind of customer cheating in countries like US.I would have sued them in court if I have time for this.I dont have time for that.So I hope I am saving a few victims from this trap called Airtel DTH by this review. Now After waiting for almost a week I have no choice but to switch to a new DTH service provider.So my dear customers, never ever opt for this pathetic so called DTH service called Airtel.The DTH service is a far cry from Airtel mobile service.Just the name is same.Their DTH service dont even deserve to exist.They are such a pathetic service run by a bunch o[censored]nskilled people. My Customer ID :[protected]-001
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Aug 5, 2021
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
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Dear Customer,
This is with reference to your post dated 18 January 2016. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
Look forward to receiving the required details at airtel.[protected]@airtel.com
Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
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Dear Customer,
This is with reference to your post dated 18 January 2016.
We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com
Regards,
Anil Sachdeva
airtel presence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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