[Resolved]  Airtel — Even after 3 month still payment not updated in my account

When i have taken airtel brodband connection. i have paid 3 month rent in advance. even after 3 month still payment detail is not updated in my account.

its been more than 1 month and still my complain is not resolved. every time i called customer care they are saying wait for 72 hours. same thing they are saying every time i call them. because of payment not updated at there end internet service also disconnected

Below is my airtel brodband detais.
Account number : [protected]
Fixed line : [protected]
Broadband : [protected]_kk

I have made payment to airel on 22/09/2016 Transaction id : [protected]

This SMS which i received when i mad payment.
"Dear Customer Your airtel product payment txn id : [protected] of Rs : 3961.0 is processed successfully.Please keep the txn id for future reference."