Airtel — even thieves have more integrity than these people | |||||
I've been a prompt customer for airtel using their mobile and broadband network for over 8 years now. I called airtel customer service on 18/11/2018 to request for a disconnection of my broadband connection due to bad fluctuations in the connection, due to which i was not able to use my internet. However, while talking to one of the supervisors, i was almost convinced to continue the service with a lower plan. However, by gods grace this rep started explaining me about my plan and i learnt that airtel is charging me rs 200 extra per month for the last 1 year 6 months for providing me additional 50gb data each month. The irony is that i had 1, 000 gb data left behind from my monthly usage. For a plan of 1, 100 i was charged 1, 700 a month and this airtel did it for over 16 months. How shameless can you guys be, the amount of money you spend on your advertisement to get new customers, you can spend 1% of it on your existing customers to keep them happy. Today, i am out of airtel's network and very soon, people will understand the kind of scammers you are and will leave you guys with nothing. Was this information helpful? | |||||
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