[Resolved] Airtel — Excess bill amount in Recent bill of our Dongel No : [protected]

Subbu Nalla

from Chennai, Tamil Nadu

Address:

Bangalore, Karnataka

We started using the above dongle No :[protected] and getting regular fixed amount bill for 6GB with tax.In March we extended to 10GB and informed the fixed tariff as Rs.999/+tax .Now Airtel official saying that the bill has come to Rs.5500 for excess usages.And also 2nd month also the same amount has come. As per seller information the amount are fixed.We don't know how has this amount created.Solve this issue or treated the dongle is cancelled. Thanks Nallasubbu.N [protected]

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Jan 4, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Jul 16, 2014

Airtel Customer Care's response Dear Nallasubbu,

This is with reference to your post dated 11 July 2014. We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com

Regards,
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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Verified Support

Jul 16, 2014

Airtel Customer Care's response Dear Nallasubbu,

Kindly read the above date as 11 June 2014 in place of 11 July 2014. This was due to the human error. We regret for the inconvenience.

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Airtel Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Nallasubbu,

This is with reference to your post dated 11 June 2014. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtel.[protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33