Airtel — excess bill as per the plan mentioned.

Address:Mumbai City, Maharashtra

I have ported from loop to airtel my sim got activated on 8th november 2014 i had been promised 300 mins free and 1 gb internet free as per my new plan.its just been 2 days and i have been charged 200rs for internet whereas i have used on 54mb till date n 199 for call charges when my total duration is less than 300mins which is free.Its just been 2 days and i have been charged 400rs without using this number much.
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Airtel customer support has been notified about the posted complaint.
Nov 11, 2014
Updated by yashm26
My number is [protected]
Complaint comments 

Comments

Dear Mr. Mehra,

This is with reference to your post dated 11 November 2014.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@in.airtel.com


Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@in.airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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