[Resolved] Airtel — Excess billing in respect of broadband connection | |||
Broadband connection was provided with effect from 04.05.2017 and it is with rs.799 plan (with service charges). But i have been billed rs.1126.32 as broadband charges for the period 17.04.2017 to 16.05.2017 whereas i should have been billed only for the period 04.05.2017 to 16.05.2017 at the rate of rs.799 pere mensum. Attemps to contact airtel officials failed to get any response. Payment is pending Was this information helpful? | |||
Jul 16, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support May 29, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 28 May 2017 . We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress. You can also get in touch with us at [protected]@in.airtel.com Regards, KarishmaChauhan airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Jun 15, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 28 May 2017. We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at [protected]@in.airtel.com Regards, Rakesh Kumar airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
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