[Resolved] Airtel — excess payment charged | |||||
Bill no.[protected]. Relationship no.[protected]. The claimed bill was only rs.1029.35. But i was collected rs.1080.00 vide receipt sl. No.835 dated[protected] at hig-64, geethika arcade, 80 feet road, annanagar, madurai-20.in the first month bill itself i. E. During connection i paid rs.50. There after i have not opted for itemised bill (Local bills). So i was not collected rs.50. Till this date. But for this bill i was forced to remit rs.50 though i have not used local calls since installation. Further i insisted for paying the bill through debit card. The staff concerned mr. Karthik refused and said that you can complaint to anybody in airtel which has embrassed me in front of others. Hence i need action at your end apart from refund of rs.50. Debit card payment was denied two times in previous two occations also. Here after i should be permitted to pay by using card. Was this information helpful? | |||||
Aug 31, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Jul 27, 2017 Airtel Customer Care's response Dear Krishnasamy, This is with reference to your post, dated 17 July 2017. We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress. You can also get in touch with us at [protected]@in.airtel.com Regards, Rakesh Kumar airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Jul 30, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 17 July 2017 . We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at [protected]@in.airtel.com Regards, KarishmaChauhan airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
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