Airtel — excess payment refund

Address:

180001

Hi,

I have my postpaid mobile no. Of airtel [protected] in the month of october -2017 i had made final payment of rs.121.43 and my number was ported to idea in august 2017. And balance was nil
In nov-2017 idea number was temporary disconnected and customer care told me that your number is disconnected as there is outstanding of rs.121.43, i again made a online payment of rs. 122 on 28.11.2017 and visited air tel office at srinagar and obtained statement and it shows credit balance of 122. And phone is still disconnected.. I request that my mobile services may kindly be restored and refund of rs.122 to be credited to my bank account. And harassment may be compensated to rs.5000
Regards,
Kuldeep raj kapoor